Chart your course with StoneX Careers

Você terá como responsabilidade dar suporte a todo o time de grãos no Onboarding e manutenção dos clientes:

• Documentação referente assinatura de IRMP
• Processo abertura de contas de OTC offshore, local e conta regulada
• Abertura de conta Banco de Câmbio
• Income Tax Breakdown
• Pedido de threshold
• Manutenção de balanços em dia
• Documentação de empowereds em dia

About the role:

Client Management Associates are responsible for responding to client inquiries in an accurate and timely manner through phones, chats, or emails. Associates accurately apply procedural knowledge and guidelines while developing and managing client relationships.  This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top-quality service by supporting various financial instruments through our retail brands StoneX Trading and FOREX.com. 

Primary duties will include: 

• Being part of a team dedicated to handling all aspects of the customer experience

• Handle incoming trading inquiries and client issues via phone, email, and live interactive chat

• Trade research/Quotes

• Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products

• Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions

• Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools

• Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

• Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers

• Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

• Excellent consultative, rapport-building, listening, and communication skills

• Always demonstrate a positive and professional image

The AML Department manages the anti-money laundering/sanctions/financial crime compliance and regulatory obligations applicable to the Firm’s businesses. We are looking for an experienced Anti-Money Laundering/Financial Crime Compliance subject matter expert specifically dedicated to supporting the Chief AML Officer covering the Broker-Dealer (BD) Securities Division. In this role, the AML Advisory Team Lead will be responsible for handing day-to-day coverage associated with the AML Compliance Program (AML Program) factoring in industry “best practices” and providing guidance to the front office and cross-department stakeholders. This position will involve, among other tasks, responding to the front office inquiries regarding customer-related matters; advising on CIP/KYC/CDD and other AML requirements; analyzing enhanced due diligence (EDD) reviews to evaluate customer risk and providing clearance; handling activity and adverse media alert escalations for further review; working with independent auditor(s) and regulators to provide information being requested. The role will also include evaluating current policies and processes on a periodic basis and working with other AML team members on joint projects to enhance the overall AML Program as needed.

Primary Responsibilities include but are not limited to:

• Maintaining an in-depth understanding of how Bank Secrecy Act (BSA)/USA PATRIOT Act, OFAC/Sanctions, FinCEN, and FINRA/SEC requirements apply in practice to all aspects of the Clearing (Direct and Indirect) and Wealth Management business lines in the BD Securities Division.
• Supporting the AML advisory function for the respective business line coverage (CIP/KYC/CDD onboarding, front office, operations/treasury, etc.).
• Handling and resolving AML escalations from the front office, CIP/KYC/CDD onboarding, operations/treasury, as well as other AML functions such as Transaction Monitoring (TM).
• Reviewing EDD escalations and evaluating complex account structures, issues, and transactions.
• Ensuring timely completion of assigned cases and escalation of issues that require AML management attention and/or review.
• Assisting with updating relevant policies and procedures
• Compiling and providing materials requested during independent audits and regulatory exams.
• Reviewing and providing feedback on complex or high-risk KYC cases, ensuring adherence to internal policy, regulatory standards, and quality benchmarks.
• Acting as a point of escalation for CIP/KYC/CDD and EDD Reviews and keeping an ongoing dialogue with onboarding team on a regular basis.
• Performing other duties as assigned by your line manager
• Providing ad hoc training & guidance on CIP/KYC/CDD requirements as needed; establish escalation path
• Collaborating with other AML stakeholders and first line functions connection with projects to enhance the existing AML Program.

About the role:

Client Management Associates are responsible for responding to client inquiries in an accurate and timely manner through phones, chats, or emails. Associates accurately apply procedural knowledge and guidelines while developing and managing client relationships.  This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top-quality service by supporting various financial instruments through our retail brands StoneX Trading and FOREX.com. 

Primary duties will include: 

• Being part of a team dedicated to handling all aspects of the customer experience

• Handle incoming trading inquiries and client issues via phone, email, and live interactive chat

• Trade research/Quotes

• Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products

• Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions

• Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools

• Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

• Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers

• Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

• Excellent consultative, rapport-building, listening, and communication skills

• Always demonstrate a positive and professional image

• Understand the company's goals, objectives and improvements, in order to direct efforts to achieve them. 
• Efficiently manage the process of payments to suppliers, verifying documentation and complying with established deadlines, thus ensuring the proper administration of financial resources.
• Ensure the accuracy and consistency of financial records by reconciling bank balances with the organization's accounting records, identifying and resolving possible reconciling items.
• Maintain up-to-date and accurate accounting information in a manner that supports the company's decision making.
• Collaborate in the preparation and presentation of the information required by the DIAN, ensuring compliance with tax obligations and regulations established by the regulatory body.
• Collaborate in the preparation and presentation of the information required by supervisory bodies, ensuring compliance with established obligations.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.  

Position purpose: Seeking motivated person to join the Credit Risk team supporting our broker dealer operations.  Credit Risk Analyst will be responsible for performing credit assessments and setting limits for a portfolio of Investment Advisors, Broker Dealers, Banks, Insurance companies and other financial institutions, and support the Credit Risk team in the development and implementation of reporting and system projects to guide risk decisions and drive efficiencies throughout the organization.

Responsibilities:

• Perform annual reviews and ongoing surveillance of financial institutions.
• Establishes appropriate limits to allow financial trading, settlement and clearing.
• Monitor and manage credit exposures daily to ensure compliance within established limits.
• Build and sustain professional relationships with both internal and external customers.
• Ability to work and manage job responsibilities in a fast-paced environment.
• Develop reporting tools necessary to support risk monitoring and improve department efficiencies.
• Understand and uphold any regulatory procedures and practices.
• Negotiate financial securities agreements including MRA, GMRA, MSLA, MSFTA
• Collaborate with the Risk & Legal teams to resolve collection issues.
• Provides monthly credit reporting to Risk Management Committee.
• Ensure compliance with regulatory requirements and internal policies.
• Maintain prompt and regular attendance.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary. 

Primary duties will include:  

​​• Identify, prospect, and contact potential clients to educate them on energy trading and risk management 
• Build a book of business consisting of consultancy program income as well as energy futures trade income 
• Analyze individual client operations to determine market exposure, price sensitivity, and financial risks 
• Attend trade conferences, seminars, and symposiums to represent products, increase contact with the existing         client base, and identify new opportunities 
• Execute futures, options, and swaps that support energy risk management strategies 
• Educate and inform customers of hedging opportunities​ 

Job Purpose: The associate is responsible for assisting senior team members across a variety of operational tasks in support of the fixed income group.  Attention to detail and the ability to handle duties across multiple systems/platforms is a must.  The individual must also be prepared to cross train within other areas to assist when needed. 

• Setup Accounts and Subaccounts within Internal System
• Allocate trades within Internal System and TOMS
• Call on and help reconcile failing transactions
• Assist in general Operations duties within Fixed Income Group
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Keep management informed on any unusual requests and potential issues
• Maintain prompt and regular attendance
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Position Purpose

The Fixed Income Sales Associate supports senior sales professionals in originating, developing, and maintaining institutional client relationships across the fixed income product spectrum. This role is responsible for assisting in the distribution of bonds and structured products, providing market intelligence, and delivering actionable trade ideas tailored to client investment objectives.

Key Responsibilities

Client Coverage Support

• Assist in managing relationships with institutional clients including banks, credit unions, asset managers, insurance companies, and hedge funds
• Respond to client inquiries, provide market color, and facilitate trade execution
• Prepare customized client materials, including portfolio analyses and relative value comparisons

Product Distribution

• Support the sale of fixed income products, including:
• Agency MBS (specified pools, TBAs)
• CMBS (conduit, SASB)
• ABS
• Treasuries and corporate bonds
• Structured products (e.g., CMO/REMIC tranches, GNPLs, DUS/Ks)
• Monitor inventory and help position securities with appropriate investor bases

Trade Execution & Coordination

• Coordinate with trading desks to price bonds, source liquidity, and execute transactions
• Ensure accurate booking and confirmation of trades
• Assist in managing bid lists and BWICs/CWICs

Market Research & Analytics

• Track market trends across rates, spreads, prepayment speeds, and credit fundamentals
• Develop and communicate trade ideas based on relative value analysis
• Support creation of daily market commentary and client updates

Reporting & CRM Management

• Maintain detailed records of client interactions and trade activity (e.g., Salesforce)
• Track client preferences, investment mandates, and portfolio positioning
• Assist in generating sales metrics and pipeline reporting