Compliance library
Access important account forms and compliance resources.
United States
StoneX Financial Inc. – Broker Dealer Division (SFI – BD) Regulatory Disclosures
StoneX Financial Inc. is a member of FINRA / SIPC, MSRB registered and is a wholly owned subsidiary of StoneX Group Inc. You can learn more about the background of StoneX Financial Inc. on Brokercheck.
SEC Order Execution/Routing Practices
SEC Order Execution/Routing Practices
SEC-Required Order Execution Information (Rule 605)
Equity Order Handling Protocols & Disclosures
Equity Order Handling Protocols & Disclosures
FINRA Rule 5320 Disclosure
Fractional Shares Disclosure
Extended Hours Disclosure
Margin Disclosure Statement
IRS Non-Bank Trustee Disclosure Statement
IRS Non-Bank Trustee Disclosure Statement
Callable Securities Procedures Disclosure
Callable Securities Procedures Disclosure
FDIC Insured Deposit Sweep Program Disclosure
FDIC Insured Deposit Sweep Program Disclosure
FDIC IDP Participating Banks
Characteristics and Risks of Standardized Options
Characteristics and Risks of Standardized Options
Notice to Canadian Clients
MSRB Investor Client Education and Protection Disclosure
MSRB Investor Client Education and Protection Disclosure
Customer Relationship Summary
Statement of Financial Condition
Each annual report is filed with the Securities and Exchange Commission pursuant to Rule 17a-5 of the Securities Exchange Act and is available for inspection at the principal office of the Company and at the regional office of the Securities and Exchange Commission.
StoneX Financial Inc. Business Resiliency Disclosure
StoneX Financial Inc. Business Resiliency Disclosure
StoneX Financial Inc. Privacy Policy
StoneX Financial Inc. Privacy Policy
StoneX Group Inc. California Privacy Notice
StoneX Group Inc. California Privacy Notice
Additional disclosures applicable to institutional accounts clearing through BofA Securities. Inc.
BofA Securities, Inc. Annual Disclosures
Regulatory Links
StoneX Financial Inc. – FCM Division (SFI-FCM) Regulatory Disclosures
StoneX Financial Inc. – FCM Division is registered as a Futures Commission Merchant with the CFTC and an NFA member (NFA ID: 0476094). SFI-FCM is a wholly owned subsidiary of StoneX Group Inc.
1.55 Disclosure Document
SFI Statement of Financial Condition
SFI Statement of Financial Condition
SFI-FCM - Net Capital Summary
SFI-FCM – Daily Customer Segregated & Secured Statements
SFI-FCM – Daily Customer Segregated & Secured Statements
StoneX Financial Inc. Business Resiliency Disclosure
StoneX Financial Inc. Business Resiliency Disclosure
StoneX Financial Inc. Privacy Policy
StoneX Financial Inc. Privacy Policy
StoneX Group Inc. California Privacy Notice
StoneX Group Inc. California Privacy Notice
Characteristics and Risks of Standardized Options
Characteristics and Risks of Standardized Options
StoneX Markets LLC (SXM) Regulatory Disclosures
ISDA documents
ISDA Copyright Notice
General Disclosure Statement for Transactions
Disclosure Annex for Commodity Derivative Transactions
Disclosure Annex for Foreign Exchange Transactions
Disclosure Annex for Interest Rate Transactions
Disclosure Annex for Equity Derivative Transactions
Disclosure of Material Conflicts of Interest
Notice of Certain Rights with Respect to Clearing Swaps
Notice of Daily Mark
Notice of Procedure for Client Complaints
Notice Regarding Pre-Trade Information
Right to Segregate Disclosure
Structured Product Risk Disclosures
Structured Product Risk Disclosures
MiFID & EMIR disclosure documents
This section contains required disclosures for StoneX Financial Ltd and the FCM Division of StoneX Financial Inc. In respect of the European Markets Infrastructure Regulations (“EMIR”) and Markets in Financial Instruments Directive (MiFID).
MiFID Direct Client Disclosure
MiFID Omnibus Client Disclosure
INTL FCStone Financial Inc. EMIR Clearing Member Fees Disclosure
Statement of Financial Condition
Unaudited March 31, 2026
Audited September 30, 2025
Unaudited March 31, 2025
Audited September 30, 2024
Unaudited March 31, 2024
Audited September 30, 2023
Unaudited March 31, 2023
Audited September 30, 2022
StoneX Payment Services Ltd. (SPS) Regulatory Disclosures
US Terms of Business
US Privacy Policy
Licenses and Client Notices
The StoneX Group Inc. (the “Company”) group of companies provides financial services worldwide through its subsidiaries, including physical commodities, securities, exchange-traded and over-the-counter derivatives, risk management, global payments and foreign exchange products in accordance with applicable law in the jurisdictions where services are provided. StoneX Payment Services Ltd. is a wholly owned subsidiary of StoneX Group Inc. Incorporated in the State of Washington, U.S.A., Washington Corporation (UBI 603 514 004). Authorized and regulated by Money Service Business Multi-State Protocol on NMLS [NMLS:1394445].
Licensing and Regulatory Information for StoneX Payment Services Ltd. (U.S.A.)
- Washington Corporation (UBI 603 514 004)
- Florida HQ (F19000000068)
- FinCEN Registration as an MSB (31000289656386)
- Global Markets Entity Identifier (GMEI) (543008RP59ZQ3UQ1882)
- NMLS Registration (1394445)
- FINTRAC Registration as an MSB (MSB registration no. M22868358)
- Revenu Québec Registration as an MSB (MSB license no. 15540)
Multiple states use the NMLS ID number (1394445) as StoneX Payment Services Ltd.’s money transmitter license number. This number, as well as any state-specific licensing numbers, are included below for all states in which StoneX Payment Services Ltd. is licensed as a money transmitter:
Alabama (MT 811), Alaska (AKMT-016908), Arkansas (129564), Arizona (MT-1000854), California (MT 2653), Colorado (500262), Connecticut (MT-1394445), District of Columbia (NMLS 1394445; MTR1394445), Florida (FT230000253), Georgia (65171), Idaho (MTL-240), Illinois (MT 0000338), Indiana (72283), Iowa (2019-0003), Kansas (MT.0000148), Kentucky (SC700740), Louisiana (1394445), Maine (NMLS 1394445), Maryland (NMLS 1394445), Michigan (MT0022015), Minnesota (NMLS 1394445), Missouri (MO-20-8525), Nebraska (NMLS 1394445), New Hampshire (22926-MT), New Jersey (1903874), New Mexico (NMLS 1394445), North Dakota (MT103229), Ohio (OHMT159), Oklahoma (NMLS 1394445), Oregon (30224), Pennsylvania (58690), Rhode Island (20234617CT), South Carolina (NMLS 1394445), South Dakota (MT.2142), Tennessee (NMLS 1394445), Texas (3179), Utah (178), Vermont (MT-1394445), Washington (550-MT-116463), West Virginia (WVMT-1394445), Wyoming (7253).
For a listing of state regulatory agency complaints departments and procedures, please expand the below. We encourage you to first contact SPS with any complaints so as to rectify your problem efficiently at complaints.stonexpaymentservices@stonex.com.
State-specific license disclosures and client notices
FinCEN Registration
StoneX Payment Services Ltd. is a wholly-owned subsidiary of StoneX Group Inc. and is registered with the Financial Crimes Enforcement Network (“FinCEN”), United States Department of Treasury, MSB Registration No. 31000289656386. You can check the registration of StoneX Payment Services Ltd. on FinCEN’s website.
Alabama
Licenses and client notices for StoneX Payment Services Ltd. in the state of Alabama.
State Agency: Alabama Securities Commission
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
Phone: +1 (800) 222-1253
Email: asc@asc.alabama.gov
By mail:
Alabama Securities Commission, Enforcement Division
P.O Box 304700
Montgomery, AL 36130-4700
Alaska
Licenses and client notices for StoneX Payment Services Ltd. in the state of Alaska.
State Agency: State of Alaska, Division of Banking & Securities
For Alaska Residents Only: If your issue is unresolved by StoneX Payment Services Ltd. at +1 (212) 485-3549, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
Arizona
Licenses and client notices for StoneX Payment Services Ltd. in the state of Arizona.
State Agency: Arizona Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Monetary Transmission Act License No. 1000854
Arkansas
Licenses and client notices for StoneX Payment Services Ltd. in the state of Arkansas.
State Agency: Arkansas Securities Department
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
California
Licenses and client notices for StoneX Payment Services Ltd. in the state of California.
State Agency: California Department of Financial Protection and Innovation (DFPI)
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (866) 275-2677
Email: Ask.DFPI@dfpi.ca.gov
By mail:
Department of Financial Protection and Innovation
651 Bannon Street, Suite 300
Sacramento, CA 95811
Monetary Transmission Act License No. 2653
Colorado
Licenses and client notices for StoneX Payment Services Ltd. in the state of Colorado.
State Agency: Division of Banking
By mail: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a question about or problem with your transaction – the money you sent
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint about the money transmitter – the company that sent your money
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Money Transmitters Act License No. 500262
Connecticut
Licenses and client notices for StoneX Payment Services Ltd. in the state of Connecticut.
State Agency: State of Connecticut Department of Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
District of Columbia
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Columbia.
State Agency: District of Columbia Department of Insurance, Securities and Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (202) 727-8000
Fax: +1 (202) 354-1085
By mail:
District of Columbia Department of Insurance, Securities and Banking
1050 First St., NE, Suite 801
Washington, DC 20002
Florida
Licenses and client notices for StoneX Payment Services Ltd. in the state of Florida.
State Agency: Florida Office of Financial Regulation
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (850) 410-9800 or +1 (850) 487-9687
Fax: +1 (850) 410-9548
By mail:
Florida Office of Financial Regulation Division of Financial Institutions
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, Florida 32399-0371
Florida Money Services Businesses Part II License No. FT230000308
Georgia
Licenses and client notices for StoneX Payment Services Ltd. in the state of Georgia.
State Agency: Georgia Department of Banking and Finance
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (855) 411-2372
Georgia Money Transmission License No. 6517
Idaho
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Idaho.
State Agency: Idaho Department of Finance
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Email: securities@finance.idaho.gov
Phone: +1 (208) 332-8004
Fax: +1 (208) 332-8099
By mail:
Idaho Department of Finance Securities Bureau
PO Box 83720
Boise, ID 83720-0031
Illinois
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Illinois.
State Agency: Illinois Department of Financial & Professional Regulation
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (888) 298-8089
By mail:
Department of Financial Professional Regulation Division of Financial Institutions
230 West Washington, 5th Floor
Springfield, Illinois 62786
Indiana
Licenses and client notices for StoneX Payment Services Ltd. in the state of Indiana.
State Agency: Indiana Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Iowa
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Iowa.
State Agency: Iowa Division of Banking Finance Bureau
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (515) 281-4014
Kansas
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Kansas.
State Agency: Kansas Office of the State Bank Commissioner
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Email: complaints@osbckansas.org
By mail:
Office of the State Bank Commissioner
Attn: Consumer Affairs, 700 SW Jackson, STE 300
Topeka, KS 66603
Kentucky
Licenses and client notices for StoneX Payment Services Ltd. in the state of District of Kentucky.
State Agency: Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Fax: +1 (502) 573-8787
Phone: +1 (502) 573-3390 or +1 (800) 223-2579
Email: KFI.Complaints@ky.gov
By mail:
Department of Financial Institutions
Attention: Complaint Submission
500 Mero Street, 2SW19
Frankfort, KY 40601
Louisiana
Licenses and client notices for StoneX Payment Services Ltd. in the state of Louisiana.
State Agency: Louisiana Office of Financial Institutions Non-Depository Division
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Fax: +1 (225) 925-4524
Phone: +1 (225) 925-4660 or +1 (888) 525-9414
Email: complaints@ofi.la.gov
By mail:
Post Office Box 94095
Baton Rouge, LA 70804-9095
Louisiana Money Transmitter No. 1394445
Maine
Licenses and client notices for StoneX Payment Services Ltd. in the state of Maine.
State Agency: Maine Department of Professional & Financial Regulation
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (800) 965-5235
By mail:
Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
Maryland
Licenses and client notices for StoneX Payment Services Ltd. in the state of Maryland.
State Agency: Maryland Office of the Commissioner of Financial Regulation
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding StoneX Payment Services Ltd. NMLS No.: 1394445 at 100 S. Charles Street, Tower 1, Suite 5300, Baltimore, MD 21201 or at 1-888-784-0136.
Michigan
Licenses and client notices for StoneX Payment Services Ltd. in the state of Michigan.
State Agency: Michigan Department of Insurance and Financial Services
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (877) 999-6442
Michigan Money Transmission Services Act License No. MT 0022015
Minnesota
Licenses and client notices for StoneX Payment Services Ltd. in the state of Minnesota.
State Agency: Minnesota Department of Commerce
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (651) 539-1600
Address:
Golden Rule Building 85 7th Place East
Suite 280 Saint Paul, MN 55101
Missouri
Licenses and client notices for StoneX Payment Services Ltd. in the state of Missouri.
State Agency: Missouri Division of Finance
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (573) 751-3242
By mail:
Missouri Division of Finance
PO Box 716
Jefferson City, Missouri 65102-0716
Missouri Certificate Of Registration Sale of Checks Law No. MO-24-8525
Nebraska
Licenses and client notices for StoneX Payment Services Ltd. in the state of Nebraska.
State Agency: Nebraska Department of Banking and Finance
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (402) 471-2171
By United States mail:
The Nebraska Department of Banking and Finance
P.O. Box 95006
Lincoln, NE 68509-5006
By private mail:
The Nebraska Department of Banking and Finance
1526 K Street
Suite 300
Lincoln, NE 68508-2732
New Hampshire
Licenses and client notices for StoneX Payment Services Ltd. in the state of New Hampshire.
State Agency: New Hampshire Banking Department
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (603) 271-3561
TDD Access: Relay NH +1 (800) 735-2964
Fax: +1 (603) 271-1090
Email: legal@banking.nh.gov
By mail:
State of New Hampshire Banking Department
53 Regional Drive
Suite 200
Concord, NH 03301
Money Transmitter License No. 22926-MT
New Jersey
Licenses and client notices for StoneX Payment Services Ltd. in the state of New Jersey.
State Agency: New Jersey Department of Banking & Insurance
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (609) 292-7272 or +1 (800) 446-7467
Fax: +1 (609) 454-8468
By mail:
NJDOBI
PO Box 471
Trenton, NJ 08625-0471
New Mexico
Licenses and client notices for StoneX Payment Services Ltd. in the state of New Mexico.
State Agency: New Mexico Financial Institutions Division
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Email: joe.cruz@state.nm.us
North Dakota
Licenses and client notices for StoneX Payment Services Ltd. in the state of North Dakota.
State Agency: North Dakota Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
By mail:
North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
Fax: +1 (701) 328-0290
Email: DFI@ND.gov
Ohio
Licenses and client notices for StoneX Payment Services Ltd. in the state of Ohio.
State Agency: Division of Financial Institutions
Oklahoma
Licenses and client notices for StoneX Payment Services Ltd. in the state of Oklahoma.
State Agency: Oklahoma Department of Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Oregon
Licenses and client notices for StoneX Payment Services Ltd. in the state of Oregon.
State Agency: Oregon Division of Finance and Corporate Securities
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Fax: +1 (503) 947-7862
By mail:
Oregon Department of Consumer and Business Services
PO Box 14480
Salem, OR 97309-0405
Email: dcbs.dfcsmail@oregon.gov
Pennsylvania
Licenses and client notices for StoneX Payment Services Ltd. in the state of Pennsylvania.
State Agency: Pennsylvania Department of Banking and Securities
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (800) 600-0007
Rhode Island
Licenses and client notices for StoneX Payment Services Ltd. in the state of Rhode Island.
State Agency: Rhode Island Division of Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here:
By mail:
State of Rhode Island
Division of Banking
1511 Pontiac Avenue, Bldg 68-1
Cranston, RI 02920
South Carolina
Licenses and client notices for StoneX Payment Services Ltd. in the state of South Carolina.
State Agency: Office of the Attorney General
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
Phone: +1 (803) 734-1221
South Dakota
Licenses and client notices for StoneX Payment Services Ltd. in the state of South Dakota.
State Agency: South Dakota Dept. of Labor & Regulation
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (605) 773-3421
Tennessee
Licenses and client notices for StoneX Payment Services Ltd. in the state of Tennessee.
State Agency: Tennessee Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Phone: +1 (615)253-7794
Request a form via e-mail at: tdfi.consumerresources@tn.gov
By mail:
Tennessee Department of Financial Institutions
Tennessee Tower, 26th Floor
312 Rosa L. Parks
Nashville, TN
Texas
Licenses and client notices for StoneX Payment Services Ltd. in the state of Texas.
State Agency: Department of Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to:
Address:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
Toll free: (877) 276-5554 or e-mail
Fax #: (512) 475-1288
www.dob.texas.gov
Utah
Licenses and client notices for StoneX Payment Services Ltd. in the state of Utah.
State Agency: Utah Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Fax: (801) 538-8894
By mail:
Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Money Transmitter License No. 178
Vermont
Licenses and client notices for StoneX Payment Services Ltd. in the state of Vermont.
State Agency: Vermont Department of Financial Regulation
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here.
Washington
Licenses and client notices for StoneX Payment Services Ltd. in the state of Washington.
State Agency: Washington Department of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Phone: +1 (360) 902-8703
Email: CSEnforceComplaints@dfi.wa.gov
Monetary Transmission Act License No. 550-MT-116463
West Virginia
Licenses and client notices for StoneX Payment Services Ltd. in the state of West Virginia.
State Agency: West Virginia Division of Financial Institutions
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint here:
Phone: +1 (304) 558-2294
By mail:
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302
Wyoming
Licenses and client notices for StoneX Payment Services Ltd. in the state of Wyoming.
State Agency: Wyoming Department of Audit, Division of Banking
If you have a complaint, first contact Client Support for StoneX Global Payments at +1 (212) 485-3549.
If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please complete this form and submit via your preferred option below.
Fax: +1 (307) 777-3555
Email: marlene.aitchison@wyo.gov
By mail:
Wyoming Division of Banking
122 West 25th Street
Herschler Building, 3
East Cheyenne, WY 82009
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The subsidiaries of StoneX Group Inc. provide financial products and services, including, but not limited to, physical commodities, securities, clearing, global payments, risk management, asset management, foreign exchange, and exchange-traded and over-the-counter derivatives. These financial products and services are offered in accordance with the applicable laws in the jurisdictions in which they are provided and are subject to specific terms, conditions, and restrictions contained in the terms of business applicable to each such offering. Not all products and services are available in all countries. The products and services offered by the StoneX Group of companies involve risk of loss and may not be suitable for all investors. Full Disclaimer.
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