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Role Overview:

The HR Business Partner (HRBP) for Australia reports directly to the Head of HR, APAC and acts as a strategic advisor to business leaders, ensuring alignment between local business priorities and the broader regional people strategy.

This role is responsible for driving impactful HR outcomes across talent, performance, employee relations, and organisational effectiveness, while ensuring compliance with Australian employment legislation and consistent application of APAC-wide frameworks.

Key Responsibilities:

1. Strategic Business Partnering

• • Serve as the primary HR advisor to the Australia leadership team, aligning local priorities with Global and APAC HR strategy
  • Partner closely with the Head of HR, APAC on workforce planning, organisational design, and business-critical initiatives
  • Provide insights on workforce trends, risks, and capability gaps to inform decision-making
  • Coach leaders on performance, capability building, and team effectiveness

2. Talent & Performance Management

• • Drive performance management and talent review processes in alignment with APAC frameworks
  • Support succession planning and leadership development initiatives
  • Partner with Talent Acquisition on hiring strategies and critical roles
  • Ensure consistency and calibration across Australia and the broader APAC region

3. Employee Relations & Risk Management

• • Lead complex ER matters including disciplinaries, grievances, and terminations
  • Ensure compliance with the Fair Work Act and mitigate legal and reputational risk
  • Provide clear, pragmatic guidance to managers on case handling and documentation
  • Escalate sensitive or high-risk issues to the Head of HR, APAC as required

4. Change & Transformation

• • Support regional and local transformation initiatives, including restructures and change programmes
  • Partner with the Head of HR, APAC on design and execution of change strategies
  • Drive effective communication and adoption of new structures and ways of working

5. Compensation & Benefits

• • Work with APAC HR and CoEs on compensation reviews, benchmarking, and reward decisions
  • Provide guidance on offers, promotions, and salary positioning consistent with regional frameworks
  • Ensure internal equity and market competitiveness

6. HR Governance & Compliance

• • Ensure adherence to Australian employment laws and alignment with global HR policies
  • Support audits, governance processes, and policy implementation
  • Act as the local custodian of HR compliance while aligning with APAC standards

7. Engagement & Culture

• • Drive engagement initiatives in line with regional priorities
  • Partner with leaders on engagement survey action plans
  • Champion diversity, equity & inclusion across the Australia business

8. End-to-End Employee Lifecycle Management

• • Overseeing and managing the following HR Ops functions.
  • Onboarding and induction
  • Probation management
  • Employment changes (promotions, transfers, salary changes)
  • Leave administration
  • Offboarding and exit interviews
  • Employee records and documentation

Key Stakeholders:

• Australia Leadership Team
• Head of HR, APAC (direct reporting line)
• APAC HRBPs and Centres of Excellence (TA, C&B, L&D)
• Legal and Compliance

Job purpose:

Due to ongoing growth, we’re searching for a motivated, hungry and passionate individual to join our team. Experience in CFDs and FX is preferable but not essential (new graduates will be considered). As a critical part of our customer experience team, you will act as a trusted advisor to our new clients working in collaboration with our Client facing, Dealing, Marketing, Research and Global payment team.

Primary duties will include:

Business Development

• Develop and initiate the business development strategy to grow the retail, sophisticated investor and Wholesale Investor trading volumes for different client bases.
• Proactively enhance business through client referrals, networking, workshops/seminars, and industry contacts.
• Provide seminars and attend sales events for premium clients/prospects as required. This might include creating appropriate material in conjunction with education and marketing.
• Work with the rest of the client-facing team to input and help drive the acquisition, retention and increased trading activity for all clients.

Sales process, planning, execution

• Actively leverages sales process to increase conversion rate, decrease sales cycle, and improve deal win rate
• Maintains an accurate pipeline and funnel with high integrity
• Maintains a set of personal goals and metrics, tracking progress against those
• Maintains a calendar blocking, scheduling time to maximize productivity and effectiveness

General Duties

• Being part of a team based in Sydney dedicated to handling all aspects of the customer onboarding experience
• Facilitate the outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers
• Handle incoming sales inquiries and client issues via phone, email and live, interactive chats
• No cold calling is involved, the job is heavily centered on engaging warm leads via outbound call campaigns, and the vast majority of the day will be spent speaking to clients over the phone in a fast-paced workplace environment
• Provide support for existing customers with all aspects of the trading experience- funding their account, education, etc.
• Encourage and support referrals from existing clients

About the role:

Client Management Associates are responsible for responding to client inquiries in an accurate and timely manner through phones, chats, or emails. Associates accurately apply procedural knowledge and guidelines while developing and managing client relationships.  This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top-quality service by supporting various financial instruments through our retail brands StoneX Trading and FOREX.com. 

Primary duties will include: 

• Being part of a team dedicated to handling all aspects of the customer experience

• Handle incoming trading inquiries and client issues via phone, email, and live interactive chat

• Trade research/Quotes

• Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products

• Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions

• Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools

• Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

• Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers

• Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

• Excellent consultative, rapport-building, listening, and communication skills

• Always demonstrate a positive and professional image

About the role:

Client Management Associates are responsible for responding to client inquiries in an accurate and timely manner through phones, chats, or emails. Associates accurately apply procedural knowledge and guidelines while developing and managing client relationships.  This opportunity is perfect for anyone seeking career progression within the financial services industry. Join a dynamic team striving to provide top-quality service by supporting various financial instruments through our retail brands StoneX Trading and FOREX.com. 

Primary duties will include: 

• Being part of a team dedicated to handling all aspects of the customer experience

• Handle incoming trading inquiries and client issues via phone, email, and live interactive chat

• Trade research/Quotes

• Provide client support by answering inbound phone calls and/or e-mails regarding accounts, policies, services, and available products

• Place Crypto, Spot FX, CFD’s, Equities, and Commodity trades, provide quotes and facilitate discussions regarding equity markets, fixed income markets, international markets, and economic conditions

• Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products, or tools

• Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

• Facilitate inbound/outbound opening of new accounts for potential clients who already indicated an interest in our platform and provide support for existing customers

• Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

• Excellent consultative, rapport-building, listening, and communication skills

• Always demonstrate a positive and professional image

Position Purpose:

We are seeking a dynamic and experienced Senior Sales professional to join our Global Markets team, focused on Listed Derivatives across Australia and the Asia-Pacific region. The role involves driving new business development, maintaining and expanding client relationships, and working closely with trading, product, and operations teams to deliver strategic solutions in listed futures and options.

This is a revenue-generating role that requires a deep understanding of derivatives markets, client needs, and the Australian and regional regulatory landscape. An existing portfolio of Australian and APAC clients is preferred.

Primary duties will include: 

Client Coverage & Relationship Management

• Develop and manage a portfolio of institutional clients including asset managers, hedge funds, superannuation funds, banks, proprietary trading desks, and corporates across Australia and the broader APAC region.
• Build trusted relationships with key decision-makers across the client base, including portfolio managers, traders, and heads of dealing.
• Act as the primary point of contact for listed derivatives execution, clearing, and related services for Australian and APAC-based clients.

Business Development

• Identify and onboard new clients across Australia and the Asia-Pacific region, with a focus on the Australian institutional market.
• Drive regional sales strategy in alignment with global business goals, leveraging StoneX’s global capabilities to address local client needs.
• Promote exchange-traded futures and options across asset classes (equities, rates, commodities, FX) on Australian and international exchanges.

Product Knowledge & Execution

• Provide market colour, product education, and execution strategies tailored to Australian market participants.
• Work closely with internal desks and clearing operations to structure customized trading and clearing solutions.
• Maintain up-to-date knowledge of market trends, ASIC regulatory developments, ASX and other exchange updates, and the competitive landscape in Australia.

Cross-Functional Collaboration

• Partner with product managers, quant teams, and legal/compliance to develop and deliver client solutions compliant with Australian regulations.
• Coordinate with exchange partners (e.g. ASX, SGX, CME, ICE) for product promotion and joint initiatives.
• Collaborate with StoneX’s global teams to ensure seamless cross-border execution and clearing for clients trading on international exchanges.

Job purpose:

A Client Management Team Lead will assure the smooth operation of the department when responding to internal and external requests. In addition, you will facilitate a fast-paced and dynamic environment by assisting representatives and delivering solutions focused results. You will also constantly initiate proposals on improving both internal processes and customer experiences through working with different departments.

Primary duties will include: 

• Oversee all activities of the Client Management Team to make sure the service provide to clients is in good quality and fully compliant
• Initiate proposals on improving both internal processes and customer experiences in order to retain active trading accounts and assist Sales/HNW team to obtain more opportunities
• Conduct training to the team in areas including process of dealing with all sort of trade disputes and client complaints
• Show ability to lead and maintain high team morale at all time
• Provide comprehensive support to our clients and resolve all kinds of incoming enquiries
• Take responsibility in hiring, coaching and motivating the team to achieve outcomes that you have contributed in shaping
• Liaise with colleagues and partners from both internal and external in the most efficient manner to get desired result
• Deliver comprehensive team results to management team