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Job purpose: We are looking for a motivated graduate or early-career professional with a passion for data, technology, and digital marketing. This role is designed for individuals who want to develop highly sought-after skills in AI-driven marketing, campaign optimization, automation, and analytics.

As part of our AI Performance Media team, you will help manage and optimize paid media campaigns while leveraging AI tools and automation to drive efficiency, improve performance, and uncover growth opportunities.

Responsibilities:

• Assist in the execution and optimization of paid media campaigns across platforms such as Google Ads, Microsoft Ads, and Apple Search Ads
• Analyze campaign performance and identify opportunities to improve efficiency and results
• Support budget management, pacing, and performance forecasting
• Develop ad copy and campaign assets in line with brand and compliance requirements
• Build and maintain reports and dashboards to track key performance metrics
• Utilize AI tools and automation to improve workflows and campaign management processes
• Monitor campaign trends, identify anomalies, and provide actionable recommendations
• Collaborate with internal stakeholders across marketing, compliance, web, and regional teams
• Continuously research and test emerging AI technologies and marketing innovations

Key Responsibilities:

• Analysing and investigating alerts generated against Sanction Screening lists and related watchlists originating from SWIFT messages according to global sanctions screening policy and guidelines.
• Conduct alert investigation using global standard policies, procedures, and tools to meet internal and external regulatory requirements. As a result of the investigation, report unusual client activities that might be related to sanctions, money laundering, or terrorist financing.
• Conducting searches, gathering data, and recording evidence from internal systems, the internet, commercial databases, and inquiries with business or Compliance contacts within the organization.
• Ensure that all alert analyses and investigations are performed within the timeframe provided in the policy and stipulated in the SLAs with the different stakeholders.
• Monitoring adherence to the Sanctions Policy and relevant procedures; staying current on key Sanctions regulatory changes, key enforcement actions, and related industry trends.
• Interacting with relevant teams to raise awareness of Sanctions trends, emerging issues, remedial actions, or enhancements to the program.
• Making recommendations to the design and maintain a comprehensive written Operations Sanctions Framework (procedures and policies).
• Identify opportunities for the reduction of false positives via whitelisting
• Manage the mailbox and respond to any urgent requests. 
• Additional duties as assigned.

The AML Department manages the anti-money laundering/sanctions/financial crime compliance and regulatory obligations applicable to the Firm’s businesses. We are looking for an experienced Anti-Money Laundering/Financial Crime Compliance subject matter expert specifically dedicated to supporting the Chief AML Officer covering the Broker-Dealer (BD) Securities Division. In this role, the AML Advisory Team Lead will be responsible for handing day-to-day coverage associated with the AML Compliance Program (AML Program) factoring in industry “best practices” and providing guidance to the front office and cross-department stakeholders. This position will involve, among other tasks, responding to the front office inquiries regarding customer-related matters; advising on CIP/KYC/CDD and other AML requirements; analyzing enhanced due diligence (EDD) reviews to evaluate customer risk and providing clearance; handling activity and adverse media alert escalations for further review; working with independent auditor(s) and regulators to provide information being requested. The role will also include evaluating current policies and processes on a periodic basis and working with other AML team members on joint projects to enhance the overall AML Program as needed.

Primary Responsibilities include but are not limited to:

• Maintaining an in-depth understanding of how Bank Secrecy Act (BSA)/USA PATRIOT Act, OFAC/Sanctions, FinCEN, and FINRA/SEC requirements apply in practice to all aspects of the Clearing (Direct and Indirect) and Wealth Management business lines in the BD Securities Division.
• Supporting the AML advisory function for the respective business line coverage (CIP/KYC/CDD onboarding, front office, operations/treasury, etc.).
• Handling and resolving AML escalations from the front office, CIP/KYC/CDD onboarding, operations/treasury, as well as other AML functions such as Transaction Monitoring (TM).
• Reviewing EDD escalations and evaluating complex account structures, issues, and transactions.
• Ensuring timely completion of assigned cases and escalation of issues that require AML management attention and/or review.
• Assisting with updating relevant policies and procedures
• Compiling and providing materials requested during independent audits and regulatory exams.
• Reviewing and providing feedback on complex or high-risk KYC cases, ensuring adherence to internal policy, regulatory standards, and quality benchmarks.
• Acting as a point of escalation for CIP/KYC/CDD and EDD Reviews and keeping an ongoing dialogue with onboarding team on a regular basis.
• Performing other duties as assigned by your line manager
• Providing ad hoc training & guidance on CIP/KYC/CDD requirements as needed; establish escalation path
• Collaborating with other AML stakeholders and first line functions connection with projects to enhance the existing AML Program.

Primary duties will include: 

- Being part of a team dedicated to handling all aspects of the customer experience

- Handle incoming trading inquiries and client issues via phone, email and live, interactive chat

- Trade research/Quotes

- Provide client support by answering inbound phone calls and/or e-mail regarding accounts, policies, services and available products

- Place Spot FX, CFD’s, Commodity and Equity trades, provide quotes

- Engage client in meaningful dialogue and identify unstated needs or financial goals that may be achieved by further utilizing company services, products or tools

- Work in a fast-paced and dynamic environment by assisting clients and delivering solutions-focused results

- Facilitate inbound/outbound opening of new accounts for potential clients who already indicated interest in our platform and provide support for existing customers

- Desire to learn and utilize new concepts related to industry licensing, regulations, policies/procedures, available programs/services

- Excellent consultative, rapport-building, listening and communication skills

- Demonstrate a positive and professional image at all times

• Understand the company's goals, objectives and improvements, in order to direct efforts to achieve them. 
• Efficiently manage the process of payments to suppliers, verifying documentation and complying with established deadlines, thus ensuring the proper administration of financial resources.
• Ensure the accuracy and consistency of financial records by reconciling bank balances with the organization's accounting records, identifying and resolving possible reconciling items.
• Maintain up-to-date and accurate accounting information in a manner that supports the company's decision making.
• Collaborate in the preparation and presentation of the information required by the DIAN, ensuring compliance with tax obligations and regulations established by the regulatory body.
• Collaborate in the preparation and presentation of the information required by supervisory bodies, ensuring compliance with established obligations.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.  

About the Role

As a Junior Enterprise Application Administrator, you will act as Level 2 support within our Platform Engineering organization—bridging the gap between the Service Desk (Level 1), internal users, and senior Platform Engineers (Level 3).

This role is designed as a growth opportunity. You are not expected to check every technical box on day one. We are prioritizing problem‑solving ability, communication skills, and a strong learning mindset over years of experience.

What You’ll Do

In this role, you will:

• Serve as Level 2 support for enterprise applications, primarily Jira and Confluence
• Triage, investigate, and troubleshoot issues escalated from the Service Desk
• Clearly communicate issues, progress, and resolutions to users and technical teams
• Escalate more complex problems to Platform Engineers with strong documentation and context
• Test applications following major releases using existing test cases
• Look for opportunities to improve processes, including reducing manual tasks and supporting automation
• Document solutions, learnings, and common issues to improve future support
• Work closely with global teams across Poland, India, and the United States, using English daily

Tools & Technologies

Primary focus:

• Jira (Data Center and/or Cloud)
• Confluence (Data Center and/or Cloud)

Exposure to the following is helpful but not required:

• ServiceNow
• Datadog
• OpsGenie
• GitHub
• Atlassian and third‑party apps (e.g., Automation, ScriptRunner, Comala, ConfiForms)
• Integrated solutions such as Advanced Roadmaps or Insight

You do not need prior experience with all tools listed. Willingness to learn is more important than prior expertise.

Position Purpose:

Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Primary duties will include: 

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Provide back-up coverage for various team specific tasks and responsibilities as needed
• Keep management informed on any unusual requests and potential issues
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Position purpose: Provide support for a specific Operations team by performing work that is primarily routine in nature and specific to that team. Types of work performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

• Maintain prompt and regular attendance
• Maintain an understanding of team expectations and company policies
• Shared responsibility for team phone and e-mail coverage
• Provide back-up coverage for various team specific tasks and responsibilities as needed
• Keep management informed on any unusual requests and potential issues
• Assist with general questions and inquiries from customers as needed
• Develop and maintain strong relationships with other departments & lines of business
• Identify potential new processes or applications that would increase both efficiencies and accuracy within the team to keep pace with the ever-changing environment
• Accomplish tasks as assigned
• Meet and occasionally exceed job expectations
• Reliable in attaining expected results, timely and efficient
• Requires moderate supervision
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Responsibilities: 

StoneX Job Description:   Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other production activities such as periodic reviews, customer identification, and document processing. May assist with research and resolving teamwork items and performing job functions with a high level of attention to detail and excellent internal customer service. Works under the close direction of senior personnel in the respective team and expected to possess an understanding of general aspects of the job. 

Primary Accountabilities/Responsibilities:   

• Maintain prompt and regular attendance in office 

• Maintain an understanding of team expectations, project statues, and company policies 

• Shared responsibility for e-mail coverage and processing 

• Process customer data to verify identities of account holders 

• Assist on supporting KYC Refresh through ongoing customer reviews and processing of customer documentation 

• Perform adverse media, sanctions, and PEP screening on customers and affiliated party names utilizing firm screening vendors.  

• Understand different onboarding systems and customer platforms  

• Provide back-up coverage for various team specific tasks and responsibilities as needed 

• Assist with general questions and inquiries on account verification from customers as needed 

• Develop and maintain strong relationships with other departments & lines of business 

• Liaise with front office staff to coordinate additional outreach for updated client KYC documents and information as necessary.  

• Accomplish tasks as assigned 

• Track work cases and report to KYC Operations Management team on daily/weekly production statistics.  

• Reliable in attaining expected results, timely and efficient 

• Requires moderate supervision 

• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary