Help and support

Applying for a financial spread betting and CFD trading account is quick and easy.

You can apply now in a matter of minutes by completing our simple and secure online application form.  

If you would like to find out more about Professional trader status, you can do so here. 

As an FCA-regulated business, we are required to ensure that our products are suitable for applicants. We will ask you questions about: 

• Your personal details 
• Which products you want to trade in your account (spread betting, CFDs or both) 
• Your financial status 
• Your trading experience 

It is important that you answer the questions accurately so we can properly assess if you are appropriate for an account with us. 

In the majority of cases you will not need to send us any supporting documents, as we should be able to verify your details online. Occasionally we will be unable to confirm your identity electronically (for example if you have moved house recently), and in such cases we will email you and ask that you provide certain documents. 

If you are asked for this then we will usually require copies of one document for proof of identity and one for proof of address. You will receive an email detailing specifically what we need. 

The following are examples of documentation that could be requested: 

• Identification documents: machine readable passport, machine readable national identity card, photocard driving licence 
• Proof of address (dated within the last three months): utility bill, council tax bill, bank or credit card statement, mortgage statement 

If we do require documentation from you, you will be able to upload these securely using our online My Account portal. Either use the link provided in the email, or the redirect on the account application page. Please ensure the documents you provide meet the specifications listed. 

Your application will be considered based on your individual circumstances; these include both income and savings. There is no minimum deposit to open an account.

If you have forgotten your username, please contact us for assistance. If you have forgotten your password, please click here and enter your username and email address. You will then receive an email containing a link to reset your password.