Mobile app FAQs

To download the StoneX Trading app on your iOS or Android device, search for StoneX Trading in your app store or click on the links below:

• Download StoneX Trading iOS app
• Download Android app

Yes. Any trades and orders placed on Web Trader or the old version of the app will be visible across all StoneX Trading platforms and apps (excluding MT4). This enables you to place a trade on Web Trader and close it on the StoneX Trading mobile app, or vice versa. 

When you upgrade, you won’t lose any watchlists, positions or orders – and you’ll gain new features to help elevate your trading. 

We use sophisticated encryption technology to help protect your account and personal information.

To add an associated limit or stop (or both) to an open position, follow these steps: 

1. Find your position in the ‘Portfolio’ tab – it should show AL (associated limit) and AS (associated stop) as ‘Not set’ 
2. Tap on the position, which will switch you to the trade information page 
3. Here, you can turn the toggles for ‘Associated Limit’ and ‘Associated Stop’ on 
4. Choose to place your stop or limit at a specific level under ‘Price’, number of pips away under ‘Pips’ or a monetary value under ‘P&L’

To create a new watchlist, follow these steps: 

1. Navigate to the ‘Watchlists’ screen 
2. Scroll along the list of existing watchlists, then select the plus sign at the end 
3. Enter your desired name for your list and tap ‘Create’ 

Once this new watchlist is created, you can add markets to it easily via the ‘Markets’ tab. Simply swipe on your desired market, tap the ‘Add to’ option, select the watchlist of your choice and hit ‘Done’. 

Follow these steps to create a new chart template: 

1. Tap the full-screen icon in the bottom-left corner of any chart to access all the features available to you 
2. Set up your chart with the indicators and tools you wish to feature on your template 
3. Scroll along the toolbar at the top for more options, and hit the ‘Save’ button
4. Enter a name for your new layout in the pop-up and hit ‘Save’ 

The layout will be saved and will now show under the cloud icon in the upper right corner. To switch to a different layout or to create a new one, select the down arrow next to the saved layout. 

If you have more than one trade in the same market, the app will automatically group those trades together in a consolidated view for you in the ‘Portfolio’ window. If you wish to see each position individually, simply tap on the relevant trade and it will collapse to reveal each trade separately. 

Additionally, you can also use the ‘Stack’ button in the upper-right corner to toggle this view on or off. 

When viewing a chart and with an indicator applied, you should see the name of your indicator to the extreme left of the chart. If you can’t, then you should see a sideways arrow which you can expand to see the indicator name. 

Tap on the indicator name to see additional options, then hit the cogwheel icon to adjust your indicator’s settings. From here, you can adjust the parameters as needed and hit ‘OK’ to save your settings. 

If you can’t see your live positions or orders on a chart, you’ll need to make sure that ‘Show Positions’ is enabled in the ‘Chart Settings’ area of the settings menu. 

If ‘Show Positions’ is toggled on, then it’s worth double checking the timeframe of your chart as it may not be currently showing the area of your position or order. 

On a full-screen chart, tap ‘TRADE’ at the top of your screen to quickly place a trade. 

You can also view any live positions directly on charts and tap the ‘X’ icon to close them. To adjust this setting, head over to the ‘Chart Settings’ section of the settings menu. 

Follow these steps to adjust your price tolerance for an individual market: 

1. Swipe on your chosen market in the ‘Watchlists’ or ‘Markets’ tabs 
2. Tap ‘More’, then ‘Market Information’ 
3. Under ‘Preferences’, you can amend your price tolerance to your chosen level 

Please reach out to our support team for assistance.

To access your statements, tap ‘More’ at the bottom of the app and then select ‘Statements’ (you’ll find it under My Trading History). Next, tap the tick box next to ‘Statement’ and select your required date range. 

Hit ‘Search’, and all available statements for the specified date range will be shown. 

You’ll find a huge number of enhancements in the StoneX Trading app, which is designed to help you trade faster. Download the app now to: 

• Execute orders faster than ever with one-swipe trading 
• Access Performance Analytics directly from the app 
• View positions and orders directly on charts 
• See more information on advanced deal tickets 

Learn more about the StoneX Trading app. 

Currently, only a phone version of the StoneX Trading mobile app is available. However, it can be installed on your tablet as well.

Yes, any chart templates that you have saved on the old version of the StoneX Trading app will automatically transfer over to the new version.

To check which version of the app you’re currently running, simply open the app and take a look at the version number at the bottom of the log-in screen. If the figure begins with a 4 or higher, you’re still using the old version of the app. 

If the figure begins with a 1, you’re on the new version.